top of page
Skip to content
BANDAR SUNWAY / CYBERJAYADAILY 12 PM–2 AM
Menu +Book

FREQUENTLY ASKED QUESTIONS

Good to know.
Before you go.

Booking, arrival, payment and the practical details for your visit. Find a topic below.

01

Booking & payment.

How do I book?

Choose your branch, activity, date and session on our booking site. Review the details before confirming. Walk-ins depend on availability.

Is there a booking fee or deposit?

Regular bookings currently need no online deposit. Pay before playing. Hosted-event deposits and payment terms follow your quote.

Which payment methods do you accept?

QR payments only: DuitNow and e-wallets. We do not accept cash or card payments.

Can I cancel my booking?

Regular-booking cancellation deadlines: 1–4 stations, at least 4 hours; 5–8 stations, 12 hours; 9+ stations, 24 hours before the start. Hosted events follow their agreement. Check that the cancellation is confirmed.

Can I change the date or time?

Self-service rescheduling is available more than 60 minutes before your start, subject to availability. Within 60 minutes, contact the branch.

What happens if I arrive late?

Contact your branch. Bookings are generally held about 15 minutes, or about 30 minutes if you notify Cove. Stations may then be released. Your scheduled end time does not move.

Are cancellations or no-shows charged?

Regular bookings currently have no automatic late-cancellation or no-show fee. Repeated incidents can restrict future bookings. See the full reservation policy.

02

Before you play.

Is there an age limit?

Anyone under 18 must be accompanied by their legal guardian. Simracing players must also meet the minimum height of 120cm and maximum weight of 130kg.

Is there a height or weight limit?

For racing simulators, the minimum height is 120cm and the maximum weight is 130kg. You must be able to fit the station and operate its controls safely.

What should I wear?

Covered shoes are strongly recommended for Simracing to help avoid discomfort and reduce the risk of injury when using the pedals. They are not mandatory.

Can I use the racing simulator if I am pregnant?

No. Pregnant guests are not permitted to use the racing simulators.

Can I book a session just for myself?

Yes. Regular Simracing and PC sessions are booked per driver or player. You do not need to bring a group.

Do I need racing experience?

Your Simracing session includes setup and briefing time. Let staff know it is your first visit so they can help with the controls.

Is all reserved time driving time?

No. Simracing reserved time includes setup, briefing and transitions. Each package shows its expected minimum driving time separately.

Can several people share one simulator?

Regular Simracing and PC bookings are for one driver or player per station. Hosted events may use rotations where agreed in the event plan.

Can I bring food or a birthday cake?

Food and drinks stay away from gaming stations. Ask in advance about a cake or light refreshments in a designated area.

03

Branches & facilities.

Where are the branches, and when are you open?

Bandar Sunway and Tamarind Square, Cyberjaya. Both are open daily, 12 PM–2 AM.

Addresses & directions
Is parking paid?

Paid parking is available at both branches. It is operated independently of Cove Circuit. Parking charges and conditions are set by the parking operator.

Is guest Wi-Fi provided?

Customer Wi-Fi is not available at either branch. We reserve network capacity for the gaming stations so they can run at their best.

Which games can I play?

Only the games listed for the relevant station are supported. Check that page before booking. Contact the branch if your session depends on a particular title.

Station prices & games
Are the same stations available at both branches?

Simracing and PS5 are at both branches. PC Gaming is at Bandar Sunway. The Fanatec F1 cockpit is at Cyberjaya.

04

Groups & events.

Are 8+ packages the same as a private event?

No. 8+ packages are regular Double Stint sessions at group pricing. Hosted birthdays, company team building and private venue hire are scoped separately.

Can I change the number of people in my group?

Contact the branch with your booking reference, date and revised headcount. Changes depend on station availability and may change the total price. Hosted events follow their agreed quote.

Do Paddock or Unleashed tickets include a regular session?

They are separate campaigns. Use the campaign’s own page for entry, ticket inclusions and timing; do not assume a regular station booking is included.

I left something at Cove. Who should I contact?

Contact the branch or email support@covecircuit.com with a description of the item, the branch and the date of your visit.

How can I contact the team?

Email support@covecircuit.com, or contact your branch through the Contact page.

Contact Cove

Still have a question?

Tell us which branch and station you are considering.

Contact Cove

Copyright © 2026 Cove Esport Sdn. Bhd.

bottom of page